Fast forward to the day after Christmas.
We arrive home from Mississippi about 6:30pm, unload the car, and begin putting things away. You know I'm opening up that mixer! Barron cuts the tape for me and we carefully lift it out of the box. "Aahhhh."
But wait! What are those scratches? And is that icing on the side? Has it been USED?! I look in horror at Barron. This is not right! It must go back. So we carefully re-pack it and debate when the best time is for me to go exchange it...because it's getting done sooner than later! Being the wonderful man he is, he says "Let's go now! They're still open!"
"OK!!"
As we drive I have a suspicion that this exchange may not be as easy as swapping them out, but Barron is upbeat about it and we head to Target. Thankfully the line of the day had died down and we walked right up to the counter and told the gal that the mixer had been used and we'd like to exchange it.
And she gives us that look. You know - the look that says "I know you're not going to like what I'm about to say, but..."
They "couldn't" exchange it without a receipt or registry of some kind. Say what!? It's not like we got the wrong color. It's used! (And has a Target shipping label on the side, so it's obviously from Target.)
So I call my Aunt Sherri who proceeds to give me her number for them to look up. We finally find it (I had a digit wrong at first) and the gal puts the money on a gift card and we head back to pick out a new one. Hooray!
But wait.
We get to the mixer and it's almost $30 more than what the gift card she gave us is worth. Now how does that work? So we take the new mixer back to her and explain the problem. She seems confused and we have to call Aunt Sherri back again to get the number again so Target girl can look up the account once more. She then proceeds to tell us that she can fix the problem, but we'll have to pay around $17 because my Aunt had some rewards dollars on the ticket. Huh?
And then my knight stepped in. Barron kindly but firmly explains that we brought in a used item that had been sold as new and we want to exchange it for the exact same thing. It has been paid for in full, and thus we do not owe her any money. The light bulb went on, so she got the manager over there to help her figure out the computer and we walked out with our new mixer! Hooray! And you can bet I have already used it.
Thank you Barron for fighting for me and my mixer! I'll have to make you some cookies or something.
Moral of the story: Even if it's on the registry, please include a gift receipt. Target is a crazy place!
But wait.
We get to the mixer and it's almost $30 more than what the gift card she gave us is worth. Now how does that work? So we take the new mixer back to her and explain the problem. She seems confused and we have to call Aunt Sherri back again to get the number again so Target girl can look up the account once more. She then proceeds to tell us that she can fix the problem, but we'll have to pay around $17 because my Aunt had some rewards dollars on the ticket. Huh?
And then my knight stepped in. Barron kindly but firmly explains that we brought in a used item that had been sold as new and we want to exchange it for the exact same thing. It has been paid for in full, and thus we do not owe her any money. The light bulb went on, so she got the manager over there to help her figure out the computer and we walked out with our new mixer! Hooray! And you can bet I have already used it.
Thank you Barron for fighting for me and my mixer! I'll have to make you some cookies or something.
Moral of the story: Even if it's on the registry, please include a gift receipt. Target is a crazy place!




